Privacy Policy

RR Motor Services LLC — Naples, Florida
Last updated: August 5, 2026

Who we are

RR Motor Services LLC ("we", "us") provides mobile automotive repair and maintenance in Collier County, Florida. This policy explains what information we collect when you contact us — by phone, text message, our website, or our social media pages — and how we use it.

Information we collect

Contact details you provide. Name, mobile phone number, email address, and service address when you share them so we can quote, schedule, or perform work.

Vehicle and service details. Year, make, model, VIN, mileage, and a description of the problem or service requested.

Messages you send us. If you text us or message our social pages, we receive the content of your message and the phone number or profile name you send it from.

We do not collect payment card numbers by text message. Payments are processed by Square; we never see or store your full card number.

Text messaging (SMS)

If you provide your mobile number, we may text you about your quote, appointment, vehicle status, or invoice. Message frequency varies by job. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for help, or call us at (239) 235-8686.

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party.

How we use your information

To reply to your inquiry, prepare and send estimates, schedule and perform service, follow up on completed work, and keep the records required for our business and tax obligations. We use your information only to serve your request. We do not sell, rent, or trade your personal information, and we do not use it for advertising targeting.

How we share information

We share information only with the service providers that operate our business systems — for example our scheduling, messaging, and invoicing tools — and only as needed to serve you. We may disclose information if required by law.

Data retention

We retain customer and repair records for as long as needed to provide service, honor any warranty, and meet legal, tax, and accounting requirements, then delete them.

Your rights and choices

You may ask us to access, correct, or delete the personal information we hold about you. Email rrmotorservices@gmail.com with the subject line "Privacy Request" and we will respond within 30 days.

Children

Our services are directed to adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy. The "last updated" date above reflects the current version.

Contact

RR Motor Services LLC · Naples, Florida
Phone/Text: (239) 235-8686
Email: rrmotorservices@gmail.com

← Back to RR Motor Services · Terms of Service